Elite Thinking: Conversations worth having and generative questions

 “Generative questions focus on the best of what is and what might be?" 

(Stavros and Torres)

Great coaches are forever curious. When we are curious we are naturally inclined to ask generative questions. Since we get more of what we focus on it is important that coaches reflect on their own frame and consider what the question, "What is the focus of my attention?" 

Generative questions “change how people think so that new options for decisions and actions become available to them, and they stimulate compelling images people act on” (Bushe). They create trust and a positive energy to move people and teams in a positive direction. “Generative questions focus on the best of what is and what might be” (Stavros and Torres, p. 55). They open up new ways to solve challenging and complex problems and provide creative ways forward. 

What do generative questions look like in practice?

The situation is a coach who for some reason, does not seem to be executing the game plan of the coach. There could be multiple reasons why this is occurring (see next blog post on the Triangle of Success). Here is an example of a coach reframing the situation and asking generative questions instead of being angry or simply telling the player what to do.

1. Reframe the situation. 

Coach: “I really do understand the situation. You see attacking chances and want to help the team by using your skills and speed to take those opportunities to get the ball up field. I want to be sure we are also looking at other ways to move the ball. So how can we have a constructive conversation about this?” 

 2. Ask generative questions. 

Questions shift the conversation from a negative to a positive conversation, expands possibilities for action, builds relationships, and deepens understanding. 

Coach: “What opportunities did you see to play the ball wide? When you did play it wide what contributed to the success? What changes on the field can we make to get the ball wide?” 

By practicing these techniques, conversations are stimulated and players are engaged because both parties have the space to step back, ponder, reflect, be more open and transparent and the relationship is nurtured. These practices shift attitudes that allow both coach and player to participate. Creative solutions are generated that create positive and forward energy. These are the ingredients of a successful team.

References: Stavros, J. and Torres, C.(2018). Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement. Berrett-Koehler: Oakland, CA.

Image: https://www.dirtalleydesign.com/blogs/news/visual-design-and-generative-art